Calling Features

Call Park: "Park" a call and have it retrieved by another extension
Caller ID: Know who's calling before you answer
Call Forwarding: Redirect calls to your mobile or other phone
Call Hold: Easily put a call on hold while you answer another call
Call Transfer: Attended and or blind transfer
Call Conference: Add a second outgoing call to an already connected call
Call Waiting: Be notified when someone else is trying to call if you are already on a call
Do Not Disturb: Callers go directly to voicemail when you don't want to be disturbed
Set Caller ID: Select any number on your account that you would like to appear as your caller ID
Caller ID Block: Block your caller ID from being displayed on outbound calls
Conference Bridging: Great for small businesses for meetings with a few people, or more
Eavesdropping: Allows you to listen in on a phone conversation to ensure a positive customer experience by silently monitoring agent conversations with contacts, whisper coaching and barging in when needed
Call Logs: Provides detailed call records by extension or account

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