Hosted Telephone System
Overview
Whether you need inbound, outbound or both, our system include the features you need to run your operations effectively while lowering your costs. For inbound, our easy-to-use IVR and ACD features give you the tools to provide exceptional customer service while lowering operational costs. For Outbound, our dialler will keep your agents productive and increase your sales revenues. Our blended system delivers the best of both worlds, offering fully-integrated inbound and outbound capabilities.
To get started simply supply agents with computers, headsets and broadband internet connections, and we'll do the rest. We will provision your system with new phone numbers if you need them. After initial provisioning, you manage your agents and configure the system as required. We keep the system running 24/7 at the highest level of reliability. With our system there are no capital costs, no expensive infrastructure, and no leased phone lines.
